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MEDIA RELATIONS
Storytelling, newsjacking and long-term relationships with leading journalists across the national media landscape.
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EVENTS
We design and deliver multi-stakeholder events that help shape the corporate image of the organisations we work with.
Words that engage, ideas that unite.
To motivate people, internal communication must be able to guide change and create authentic connections, alongside employer branding that reflects your values externally to attract and retain top talent.
Do you want to engage your people and turn company culture into a driver of growth?
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TALENT ATTRACTION
Targeted strategies and tools to attract and retain top talent and enhance the value of your people.
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ONBOARDING AND INFORMATION
Innovative toolkits, both digital and non-digital, to welcome and inform your people from day one.
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LISTENING AND FEEDBACK
Effective solutions such as apps, events and surveys to listen to, understand and engage in dialogue with your people.
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EMPLOYEE ENGAGEMENT
Team building, contests and gamification to connect, motivate and strengthen team spirit.
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DIGITAL STRATEGY AND DIGITAL MARKETING
To reach your customers with targeted content across on the most effective channels.
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INFLUENCER MARKETING
To engage with your community through influencers and digital creators.
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PERSONAL BRANDING
To communicate your values and strengthen your reputation.
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DIGITAL TRAINING
To enhance your digital skills and improve your digital identity.
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SOCIAL MEDIA MANAGEMENT
To manage your social media presence in an integrated way and drive conversions.
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ANALYSIS AND VULNERABILITIES
We identify the various possible vulnerability scenarios.
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CUSTOMISED MESSAGING AND Q&A
We prepare a toolkit to enable a rapid and effective response.
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KEY ROLES
We prepare spokespersons and train members of the crisis committee.
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ROLES AND PROCEDURES
We develop tailored methodologies to streamline timelines and purposes.
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SIMULATIONS
We train the Crisis Team to manage potential critical situations effectively.
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CREATIVITY
Original ideas aligned with your communication objectives for lasting impact.
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VIDEO & MOTION GRAPHICS
Dynamic, memorable content that strengthens your brand and captures attention.
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WEB & APP
Functional digital platforms designed to engage users and optimise the online experience.
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CORPORATE & BRAND IDENTITY
Consistent visual identities that consolidate your market presence and reinforce your brand.
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COPYWRITING
Words that inspire, capture attention and create authentic connections.
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REPUTATIONAL RISK ANALYSIS
We enhance the materiality analysis with an assessment of the company’s reputation across different media in relation to ESG topics or vulnerabilities.
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STAKEHOLDER RELATIONS
Based on the stakeholders identified in the materiality analysis, we assess the health of their relationship with the company and engagement strategies.
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ESG CONTENT & CREATIVITY
Starting from sustainability reports or plans, we develop a concept, a creative strategy, key messages and an ESG brand narrative.
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ESG COMMUNICATION PLAN
We design and implement annual ESG communication plans or individual campaigns, including all relevant tools and activities across channels.
HOW WE WORK
Our methodology (of work)

ANALYSIS
We begin with an assessment session and an analysis of the market, your channels and your competitors. We monitor online and media conversations.

STRATEGY
We design omnichannel strategies with a tailored tone of voice and key messages for different stakeholders and influencers (supportive, hostile or neutral).

EXECUTION
Through structured project management processes and detailed action plans, we implement activities and tools with close attention to timing.

MEASUREMENT
We measure the launch, progress and completion of activities using qualitative and quantitative KPIs, assessing opportunities for optimisation.
Why choose Competence communication services?
Competence Communication is a Milan-based communications agency offering specialised services in public relations & media relations, corporate communication, digital marketing and social media, crisis management, creativity and sustainability communication.
With over 20 years of experience and a team of 40 professionals, we support B2B and B2C companies in building their reputation through data-driven, omnichannel strategies.





































