Build your reputation, become a thought leader

We identify the most effective strategies and activities to communicate, in a distinctive way, the core values and strengths of an organisation to the media and other influential audiences.

  • MEDIA RELATIONS

    Storytelling, newsjacking and long-term relationships with leading journalists across the national media landscape.

  • EVENTS

    We design and deliver multi-stakeholder events that help shape the corporate image of the organisations we work with.

Words that engage, ideas that unite.

To motivate people, internal communication must be able to guide change and create authentic connections, alongside employer branding that reflects your values externally to attract and retain top talent.

Do you want to engage your people and turn company culture into a driver of growth?

  • TALENT ATTRACTION

    Targeted strategies and tools to attract and retain top talent and enhance the value of your people.

  • ONBOARDING AND INFORMATION

    Innovative toolkits, both digital and non-digital, to welcome and inform your people from day one.

  • LISTENING AND FEEDBACK

    Effective solutions such as apps, events and surveys to listen to, understand and engage in dialogue with your people.

  • EMPLOYEE ENGAGEMENT

    Team building, contests and gamification to connect, motivate and strengthen team spirit.

Today everyone is online. The winners are those who stand out!

Digital strategies and targeted, multi-channel content to strengthen your online visibility and reputation.
Make your voice unique and original in the digital world!

  • DIGITAL STRATEGY AND DIGITAL MARKETING

    To reach your customers with targeted content across on the most effective channels.

  • INFLUENCER MARKETING

    To engage with your community through influencers and digital creators.

  • PERSONAL BRANDING

    To communicate your values and strengthen your reputation.

  • DIGITAL TRAINING

    To enhance your digital skills and improve your digital identity.

  • SOCIAL MEDIA MANAGEMENT

    To manage your social media presence in an integrated way and drive conversions.

How crisis-ready is your company?

A reputational crisis can have a significant impact on the business of a company or a professional. That is why it is essential to have all the necessary tools in place to protect yourself.

  • ANALYSIS AND VULNERABILITIES

    We identify the various possible vulnerability scenarios.

  • CUSTOMISED MESSAGING AND Q&A

    We prepare a toolkit to enable a rapid and effective response.

  • KEY ROLES

    We prepare spokespersons and train members of the crisis committee.

  • ROLES AND PROCEDURES

    We develop tailored methodologies to streamline timelines and purposes.

  • SIMULATIONS

    We train the Crisis Team to manage potential critical situations effectively.

Practical solutions for your brand

We transform your ideas into visual identities that tell your story, express your values and celebrate your authenticity.

  • CREATIVITY

    Original ideas aligned with your communication objectives for lasting impact.

  • VIDEO & MOTION GRAPHICS

    Dynamic, memorable content that strengthens your brand and captures attention.

  • WEB & APP

    Functional digital platforms designed to engage users and optimise the online experience.

  • CORPORATE & BRAND IDENTITY

    Consistent visual identities that consolidate your market presence and reinforce your brand.

  • COPYWRITING

    Words that inspire, capture attention and create authentic connections.

Sustainability and Reputation: first act, then communicate

We support companies on their sustainability journey, through reputational risk analysis, content and relationship building, communication campaign development and training.

  • REPUTATIONAL RISK ANALYSIS

    We enhance the materiality analysis with an assessment of the company’s reputation across different media in relation to ESG topics or vulnerabilities.

  • STAKEHOLDER RELATIONS

    Based on the stakeholders identified in the materiality analysis, we assess the health of their relationship with the company and engagement strategies.

  • ESG CONTENT & CREATIVITY

    Starting from sustainability reports or plans, we develop a concept, a creative strategy, key messages and an ESG brand narrative.

  • ESG COMMUNICATION PLAN

    We design and implement annual ESG communication plans or individual campaigns, including all relevant tools and activities across channels.

HOW WE WORK

Our methodology (of work)

Icona metodologia analisi: valutazione reputazione, canali digitali, competitor e conversazioni online.

ANALYSIS

We begin with an assessment session and an analysis of the market, your channels and your competitors. We monitor online and media conversations.

Icona metodologia strategia: progettazione omnichannel con tone of voice e messaggi per stakeholder e influenti.

STRATEGY

We design omnichannel strategies with a tailored tone of voice and key messages for different stakeholders and influencers (supportive, hostile or neutral).

Icona metodologia esecuzione: campagne e piani di comunicazione curati nei processi, tempi e qualità

EXECUTION

Through structured project management processes and detailed action plans, we implement activities and tools with close attention to timing.

Icona metodologia misurazione: KPI su misura per valutare attività, risultati e obiettivi aziendali.

MEASUREMENT

We measure the launch, progress and completion of activities using qualitative and quantitative KPIs, assessing opportunities for optimisation.

We turn out clients’ challenges into success stories

Why choose Competence communication services?

Competence Communication is a Milan-based communications agency offering specialised services in public relations & media relations, corporate communication, digital marketing and social media, crisis management, creativity and sustainability communication.

With over 20 years of experience and a team of 40 professionals, we support B2B and B2C companies in building their reputation through data-driven, omnichannel strategies.